Help & Support
CONTEST PARTICIPANTS: Editing Your Entry or Adjusting Your Personal Goal
9/14/2017
Rotating an Entrant's Photo
8/6/2017
Extending the End Date of your Contest
7/9/2017
Running a Vote Promotion (Beta)
7/5/2017
The Promotions Module allows you to run a vote promotion within your contest, where entrants receive "bonus" votes during the voting process. You can choose the minimum donation required, how many bonus votes they receive, and the length of time that the promotion runs.
Changing a Participant's Password
7/2/2017
Participants can request a password reset link at the contest site. However, occasionally you may have a participant reach out to you that says they either didn't receive a password reset email in their inbox, or if they did, the links in the email do not work. Follow these steps to reset their password.
Running an Entry Promotion (Beta)
6/25/2017
The Promotions Module allows you to run an entry promotion within your contest, where entrants receive "bonus" votes during the entry process. You can choose the minimum donation required, how many bonus votes they receive, and the length of time that the promotion runs. Learn how to use it here.
Transferring Votes or Crediting Votes to a Vote Bank
6/15/2017
A participant contacts you- they inadvertently voted on the wrong entry. Oh no! Learn the easy fix here.
Denying an Entry in Your Contest
6/15/2017
Learn how to deny an entry in your contest.
Applying Votes/Donations Collected Offline to an Entry
6/14/2017
For organizations that choose to collect donations/votes from offline participants: Instructions for applying offline votes.
Email Receipt Language
4/10/2017